A party for a smartphone app? The fact that this event is probably quite unique makes it clear how important "voize" is for the Diakonie Stiftung Salem. Exactly 500 days ago, the Minden-based deaconry introduced the app, which enables care documentation by voice input. A real milestone, as Christian Schultz, Commercial Director of Diakonie Stiftung Salem, emphasized. "This technology has revolutionized the day-to-day work of our nursing staff and given them more time for the essentials: caring for the people entrusted to them," says Christian Schultz. It is important to the Diakonie board to celebrate this success together with colleagues. After all, it was their commitment and openness to new technologies that contributed to the success of "voize" and thus to a continuous improvement in the quality of care.

Less paperwork, more time for people

According to measurements taken by the Diakonie Stiftung Salem, the app saves each care worker at least 18 minutes of documentation time per shift. Thanks to "voize", nursing and care staff can record their documentation directly in the resident's room. All data is immediately available and recorded digitally. In this way, "voize" puts an end to paperwork in care. At the Diakonie Stiftung Salem, the need for staff to laboriously note down data and vital signs only to type them into the PC later is a thing of the past.

The innovative technology is also having a qualitative impact, explained Carsten Wöhler, Head of the Care & Life Division at the Diakonie Stiftung Salem. Since its introduction, employees have been able to access more accurate and comprehensive documentation. No wonder: the app records between 300 and 600 language entries per day and facility. Employees whose native language is not German in particular benefit from the program. Thanks to integrated AI, "voize" also understands accents and dialects and turns short voice messages into clear documentation.

More time for residents - this is exactly what the staff at the Diakonie Stiftung Salem have been wanting for a long time. After all, hardly anyone takes up a nursing profession because they enjoy time-consuming documentation procedures. In an agile innovation workshop in 2022, trainees worked with Christian Schultz to develop requirements for simplifying their administrative tasks using the Lego Serious Play method. This was the starting signal for the collaboration with "voize", as the managers at Mindener Diakonie contacted the start-up for the first time just a few weeks later. The cooperation has been noticeably well received by the employees. "Younger employees and trainees in particular tell us that the Diakonie Stiftung Salem is an attractive, modern employer for them because we move with the times," said Thomas Lunkenheimer, theological director of the Diakonie Stiftung Salem.

Personal experience as a driver for innovation

Founder and Managing Director Marcel Schmidberger is also delighted with the success of "voize" at the Diakonie Stiftung Salem. He not only attended the party in Minden, but also reported on his experiences in the industry in a business talk. Marcel Schmidberger and his brother Fabio experienced just how much of a burden care documentation is for nursing staff when they visited their grandfather in a care facility. Together with their fellow student Erik Ziegler, they founded the start-up to automate the time-consuming documentation in the care sector with a digital assistant. A success story. "The app has proved to be a real process accelerator and a reduction in bureaucracy," confirmed Carsten Wöhler. This is why the Diakonie Stiftung Salem and "voize" now want to continue this success story together. "We are proud that we at the Diakonie Stiftung Salem are at the forefront of this development," said Christian Schultz.

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