Colleague AI makes the documentary

With the first use of voize in the area of integration assistance, Diakonie Stiftung Salem is starting an exciting pilot phase. In the field report, the foundation describes its first impressions.

Too much paperwork, too little time for people with care or support needs - it's often the administrative tasks that get out of hand that make the work of employees in care and integration assistance more difficult. To relieve this burden, Diakonie Stiftung Salem has now introduced a new app in a pilot project that is designed to drastically reduce the documentation effort by means of voice input.

voize is the name of the app that a Potsdam-based startup launched in 2020. "When our grandpa was in a nursing home, we saw how much work the nursing staff had with documentation," says CEO and founder Marcel Schmidberger. voize has been on the market for three years and is already being used successfully in nursing homes in Germany and Austria. 

With the app, nursing and care staff can record the documentation directly on site, for example in the resident's room. voize, however, has more to offer than the dictation function of the smartphone. The application not only transfers speech into writing, but also recognizes specific word sounds and can record associated data separately. For example, if the blood pressure of a person in need of care is measured, voize immediately recognizes the situation from the voice input and transfers the vital signs to a statistic. In addition, the application interfaces with the documentation program of Diakonie Stiftung Salem. Inputs are therefore transferred automatically. Nursing and care staff do not have to laboriously write down data on slips of paper, only to type it into the PC later. A small voice input is enough and all data is immediately available. 

"The app is very intuitive"

says Svenja Rose, who is coordinating the pilot project for Diakonie Stiftung Salem. There is no awkward scrolling through menus, because the program also recognizes the names of the people being cared for and assigns all the data correctly. The technology is as sophisticated as the concept itself. This is because voize works with a stored AI that learns independently and is intended to continuously improve the functionality of the application. 

At Diakonie Stiftung Salem, the app is being used in the Care & Living and Living, Assistance & Learning divisions. The test phase is scheduled to run until mid-May, when employees' experiences will be evaluated. The project already shows one thing: When artificial intelligence is mentioned in the social sector, no one needs to have horror images of heartless care robots in their heads. 

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