More time for people in need of care
ASB Kassel-Nordhessen employees test digital voice input in care documentation.
Patrycia Kowalska is a care assistant and works for the outpatient care service of ASB Kassel-Nordhessen. Every day, she visits elderly and sick people who are dependent on care services in Kassel and the surrounding area in their own homes. She administers medication, gives insulin and helps with personal hygiene. The extensive documentation of care services and medical information takes up a lot of time in daily work. There is often no time left for the essentials - the person in need of care. Like most of her colleagues, Patrycia would like to concentrate more on the actual care and contact with people instead of spending too much time on documentation and administrative tasks.
Digital voice input in care documentation is one approach to relieving the burden on care staff in everyday life and creating more time for closeness and humanity. Service providers who offer solutions promise to save 30 minutes a day. Digital voice input is currently being tested in outpatient care at ASB Kassel-Nordhessen.
"voize" is the name of the app from a Brandenburg start-up that has been providing a digital solution for care documentation since 2020. "When our grandfather was in a nursing home, we saw how much work the nursing staff had to do with documentation," says CEO and founder Marcel Schmidberger. His brother Fabio adds: "We work very closely with care staff to understand exactly how we can relieve their workload."
With the app, care staff can record the documentation directly on site or in the car while on the move. "Where it used to take me two minutes to type, I now need 20 seconds," says Ina Noack, head of the ASB Hofgeismar care service in Kassel-Nordhessen.
The nurse taps the record button in the application and speaks in relevant information. "voize" recognizes this, translates it into text and enters it in the right place in the existing documentation system. This means that in addition to the pure dictation function, "voize" also records customer-specific data, for example assigning the blood sugar value to the vital data. Images can be saved as part of the wound documentation and the key information recorded. Nursing staff do not have to laboriously note down data. "It's gone down really well with the staff. Some are otherwise reluctant to write," emphasizes Ina Noack. The entries are automatically transferred to the patient file. The app makes work easier for all colleagues because they can access the care measures directly.
Overall, the quality of documentation has improved significantly, says the nursing service manager. One new employee also found it much easier to join the nursing service than with her previous employers, she adds.
And this is how it all began. "voize" founder Marcel Schmidberger introduced the application to care staff via online training. The users were able to try out the app for themselves with their devices and contact the trainer directly if they had any questions. "Of course, there are always people who are cautious about technical innovations," says Noack. "Afterwards, they were able to gain confidence in using the software in test mode without fear of doing something wrong."
Three other facilities from other ASB regional associations have already expressed their interest in trying out "voize". "Digitalization should give ASB employees more time to concentrate on the essentials of their job," says Dr. Uwe-Martin Fichtmüller, ASB Managing Director of the federal association. "The digital voice input project is a good example of how we can work together to create solutions for the challenges of the present and future."
The article was published in the paritätische Verbandsmagazin.
Author: Nadine Koberstein
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